Terrascope is a Singapore-based SaaS platform launched in 2022, focused on enabling companies to measure, manage, and reduce their carbon emissions. By harnessing data science, artificial intelligence, and specialized tools, Terrascope helps organizations—particularly in sectors like food and agriculture—achieve their sustainability goals. The platform addresses emissions from sources such as deforestation, land management, and livestock, empowering its clients to meet global environmental standards and contribute positively toward a sustainable future.

To fully support their environmental mission, Terrascope wanted:

• To make the move from Monolith Systems to Microservices.
• To make that transition as efficient and smooth as possible, covering all corners and mitigating compatibility issues using Enhanced Open Telemetry for Microservices.
• With a vision for growth, Terrascope also needed a robust, scalable architecture.
• They also wanted the recalculation processes to be restructured for efficiency.

Terrascope’s platform operations team worked closely with our consulting experts, who provided ongoing guidance to ensure alignment with the company’s objectives and helped to direct the in-house team’s focus toward tech improvements and streamlined implementation.

• Developing scalable, distributed systems with efficient inter-service communication through message queues.
• Implementing highly available database design suited to their multi-tenant model.
• Tackling limited observability due to outdated logging tools, highlighting the need for real-time visibility across microservices.
• Ensuring full microservices transparency through comprehensive metric and trace utilization, essential for achieving successful migration.

To achieve real-time observability, we selected Open Telemetry for its open standard, vendor-neutral flexibility, and ease of configuration through open-source SDKs, APIs and the open telemetry collector .We built a thin, customizable layer over Open Telemetry libraries, providing a developer-friendly experience for engineers who were new to Open Telemetry.

Furthermore, using AWS, Grafana and Prometheus, we set up dashboards displaying real-time metrics, enabling proactive monitoring, while ensuring system efficiency.  The observability library was adaptable, allowing engineers and service owners to configure it according to their specific needs.

Through our targeted approach, Terrascope now operates with advanced telemetry, real-time insights, and a scalable, resilient architecture that supports their mission to help clients reduce carbon emissions. This enhanced infrastructure lays the foundation for Terrascope’s ongoing impact in the sustainability sector, positioning them as a leader in climate technology solutions.

To meet Terrascope’s needs for microservice observability and improved system performance, we implemented Open Telemetry, an open-source solution designed for robust tracking and monitoring of distributed services. 

Our first step was to configure Open Telemetry as the core monitoring tool, selecting it for its open standards and ease of integration through SDKs and APIs, which allowed the team to avoid vendor lock-in. 

Building on this, we added a thin, customizable layer that enhanced the developer experience, making the system user-friendly for engineers unfamiliar with Open Telemetry. Real-time metrics were configured to run on AWS, and we established Grafana dashboards for detailed, real-time visibility into service performance. In addition, the library came with some common sense metrics like request latency, request count per route and error rate came out of the box.This design facilitated seamless observability across Terrascope's microservices, helping engineers monitor system health with minimal setup time while optimizing system stability.

We successfully transitioned Terrascope from a monolithic architecture to a microservices structure, granting them full control over each microservice on their platform. This shift laid the foundation for scalability, resolved the critical need for actionable metrics and logging, 

In support of their multi-tenant environment, we implemented comprehensive observability, allowing Terrascope to monitor customer metrics across multiple accounts as well as observer services within single accounts. 

With a fully integrated Open Telemetry setup as the finishing touch, Terrascope now operates a highly visible, resilient, and efficient system that empowers their team with the insights needed for sustainable scalability.

Based on the unique perspective that we brought to the table, coupled with the quality of work delivers, Terrascope has engaged with us for more ongoing projects, which is a testament to our commitment towards building efficient, scalable and future proof solutions focussed for scaleups and startups.